Customers with Visual Impairment

SERVICE

If you are an elderly, PWD, or PRM who would like to use a wheelchair, please fill out the registration form at our information points located on the 1st and 2nd floors and use the parking and terminal halls/facilities.

The airport has Braille tactile paving for visually impaired customers from the temporary drop-off area on the 1st and 2nd floors of the outside to the information points on the 1st and 2nd floors.

Inside the airport, the entrances and exits to the shops, restaurants, elevators, toilets, and other service areas are not raised, so they have easy access, and there is a ramp on the curbside area of the airport, so you can use the airport with no worries.

 

When you need to pre-order to receive Guidance and Assistance service, access the website:

  1. From the Services menu of the airport website
  2. Guidance and Assistance service
  3. Fill out the “Assistance service booking form”.

MULTI-PURPOSE RESTROOM

Spacious restrooms are available for passengers with disability, young children, pregnant women, and those who need care.

Features:

  • Open and close buttons from outside and inside stalls
  • Automatic sliding doors
  • Warning signals for door closing and opening
  • Secure handle, attached to the wall, and bidet toilet seat
  • Call button to be used in an emergency case
  • Private room for the sick and those who need care
  • Can be used with caretakers
  • Safety seat for children aged 0-2 years
  • Unimpeded entrance and exit

Location

  • In the Greeting hall, 1st Floor
  • In the International Flight Arrival Hall, 1st Floor
  • In the Int/Dom Flight Baggage Claim Hall, 1st Floor
  • In the west side corridor of the International Flight check-in Hall, 2nd Floor
  • In the left side corridor of the Domestic Flight check-in Hall, 2nd Floor
  • In the International Flight Departure Waiting Hall, 2nd Floor

PRIORITY SEATING

Priority seatings are reserved for use by people with disabilities, the elderly, pregnant women, and others in need.

Location

  • In the International Flight Departure Waiting Hall, 2nd Floor
  • In the International Flight Arrival Hall, 1st Floor
  • In the Int. Flight Baggage Claim Hall, 1st Floor
  • In the Int/Dom Flight Greeting hall, 1st Floor
  • In the Dom. Flight Departure Waiting Hall, 2nd Floor

 

ESCALATORS, ELEVATORS, STAIRS, BRAILLE

Each elevator has a voice announcer to automatically remind passengers when elevator goes up/down to the 1st/ 2nd floors, emergency call buttons, and braille buttons. There are braille-tactile in front of the escalators and elevators. The escalators and stairs have Braille Handrail Wayfinding Signs.

 

Location