Lost & Found
All lost & found items will be kept in our storage for up to two weeks for free of charge and transferred to the Airport Police after up to two weeks of being kept. All perishable items will be stored for only 24 hours and then discarded.
When you submit a lost item report, we require certain information to process your request. You may voluntarily provide personal information such as your first name, last name, and home address, city, state, postal code, country, phone number, email address and an additional information (last known lost item locations, departure and arrival date, and item details relating to your lost item. We use this information to help us in cross checking found items with your lost item report, for purposes of verifying rightful owner, locating your lost item and maintaining a lost item search status during the search and recovery process, and communicating with you and verifing your identity.
LOST & FOUND SERVICE
- The Lost and Found service piont is located on the 1st floor and manages issues related to lost and found items in the terminal, border zone area, curbside area or parking area for 24/7. For items lost onboard an aircraft, airlines will be responsible. For items lost in a taxi or rental car, the company of taxi or rental car will be responsible. For more information on airlines and taxi companies, please contact our Call center-1900-1980 or go to Lost & Found service point or Information counters of the terminal.
- If you report your lost/found item, please click on Claim your lost/found item button or contact our Call center-1900-1980 or go to Lost & Found service point or Information counters of the terminal.