SERVICE

If you are an elderly, PWD, PRM who would like to use wheelchair, please fill out the registration form at our information points located on the 1st and 2nd floors and use the parking and terminal halls/facilities.

The airport has Braille tactile paving for visually impaired customers from the temporary drop off area on the 1st and 2nd floors of the outside to the information points on the 1st and 2nd floors.

Inside the airport, the entrances and exits to the shops, restaurants, elevators, toilets and other service areas are not raised, so they have easy access, and there is a ramp on the curbside area of the airport, so you can use the airport with no worries.

When you need to pre-order to receive Guidance and Assistance service, access the website:

1. From the Services menu of the airport website
2. Guidance and Assistance service
3. Fill out the “Assistance service booking form”.

MULTI-PURPOSE RESTROOM

Spacious restrooms are available for passengers with disability, young children, pregnant women and those who need care.

Features:

• Open and close buttons from outside and inside stalls
• Automatic sliding doors
• Warning signals for door closing and opening
• Secure handle, attached to the wall, and bidet toilet seat
• Call button to be used in an emergency case
• Private room for the sick and those who need care
• Can be used with caretakers
• Safety seat for children aged 0-2 years
• Unimpeded entrance and exit

Location

• In the Greeting hall, 1^st Floor
• In the International Flight Arrival Hall, 1^st Floor
• In the Int/Dom Flight Baggage Claim Hall, 1^st Floor
• In the west side corridor of the International Flight check-in Hall, 2^nd Floor
• In the left side corridor of the Domestic Flight check-in Hall, 2^nd Floor
• In the International Flight Departure Waiting Hall, 2^nd Floor

ORDINARY RESTROOMS

Public restrooms have ample space for many users.

Features:

• 1 stall in each restroom has a larger space
• Handles and seats are available for easy use by elderly customers and pregnant women.
• Unimpeded floors of the general entrance and exit areas.

Location

• In the Greeting hall, 1^st Floor
• In the International Flight Arrival Hall, 1^st Floor
• In the Int/Dom Flight Baggage Claim Hall, 1^st Floor
• In the Int/Dom Flight check-in Halls, 2^nd Floor
• In the west side corridor of the International Flight check-in Hall, 2^nd Floor
• In the left side corridor of the Domestic Flight check-in Hall, 2^nd Floor
• In the International Flight Departure Waiting Hall, 2^nd Floor
• In the Domestic Flight Departure Waiting Hall, 2^nd Floor

PRIORITY SEATING

Priority seating are reserved for use by people with disabilities, the elderly, pregnant women and others in need.

Location:

• In the International Flight Departure Waiting Hall, 2^nd Floor
• In the International Flight Arrival Hall, 1^st Floor
• In the Int. Flight Baggage Claim Hall, 1^st Floor
• In the Int/Dom Flight Greeting hall, 1^st Floor
• In the Dom. Flight Departure Waiting Hall, 2^nd Floor

ESCALATORS, ELEVATORS, STAIRS

Each elevator has a voice announcer to automatically remind passengers when the elevator goes up/down to the 1st/ 2nd floors, emergency call buttons, and braille buttons. There are braille tiles in front of the escalators and elevators. The escalators and stairs have Braille Handrail Wayfinding Signs.