MEDICAL SERVICE First Aid and Emergency service
- The Medical Unit will provide 24/7 medical first aid and emergency services to the passengers and customers.
- Primary consultations
- Provide primary check up, medical counseling and guidance to airport staff at the airport as well as to passengers.
Location: The Medical unit is located on the right wing of the 1st floor of Terminal. Tel: 7128-7333
MOTHER & CHILD CARE SERVICE
Nursing rooms for mothers with toddlers aged 0-3 are available at the airport for their nursing, and changing diapers.
Location: The nursing rooms are located in the International and domestic check-in lobby areas on the 2nd floor and other one is located in the domestic arrival hall on the 1st floor. For locations see the "map" section of the website
Kids play corner
The playground is equipped with hygeine safe toys and equipment for children aged 2-12 years is available at the airport.
Location: Kids play corner is located in the International departure and nursing rooms are located in the international and domestic check-in lobby area, and domestic arrival in the 1st floor.
Airport information service:
Will provide and direct passengers and customers with accurate information on flight and airport services for 24 hours a day.
Will help solve the problems faced by passengers and customers due to flight changes, weather conditions and other unpredictable factors.
Locations: Located at airport terminal’s 1st, 2nd floor and Border Control Zone and able to recognize by the "?" sign.
GUIDANCE & ASSISTANCE SERVICE
Will provide and direct all directional necessary information and services to passengers and customers at the airport for 24 hours.
Will also provide an guidance assistance service in person to people who need help.
Location: Guidance assistance service satff will work in every public hall area and help you from curbside to check-in counter on your departure, from border control to curbside with wheelchairs and baby carts (if needed)
LOST AND FOUND
All lost & found items will be kept in our storage for up to two weeks for free of charge and transferred to the Airport Police after up to two weeks of being kept. All perishable items will be stored for only 24 hours and then discarded.
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